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Building a Market-Leading 24/7 Critical Logistics Business.

We transformed V-One from a specialist time-critical logistics provider into a high-growth European leader in premium freight solutions, now part of Flash Europe.

V-One served industries like automotive, aerospace, and manufacturing, delivering urgent freight solutions across Europe with a focus on technology, transparency, and trusted partnerships — all operating 24/7.

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Lead: Rob Moore

The Opportunity.

The European time-critical logistics market was fragmented:

  • Many providers used manual, outdated systems

  • Service quality was inconsistent for large multinational clients

  • Shipment tracking and visibility were limited

  • Automotive and aerospace sectors needed more agile, reliable partners

The Solution

I led V-One’s launch and growth with a clear focus on innovation and customer value:

  • Customer Experience Consulting: Built a 24/7 critical logistics business with pan-European reach

    Built a 24/7 critical logistics network with pan-European reach

  • Drove revenue growth to £6.75M in five years

  • Data-Driven Development:

    Secured long-term contracts with top clients like Land Rover, BMW, and Tier 1 suppliers

  • Digital Transformation:

    Developed real-time, software-driven logistics tracking for full shipment visibility

  • A person points at a map of North America with numerous colored push pins marking locations across the United States and Canada.

    Managed an international partner network for seamless delivery

  • Five yellow star-shaped objects aligned on a surface divided diagonally between pink and blue colors.

    Achieved ISO 9001-2000 accreditation for service quality

  • Two men working at desks with computers in an office, with plants and large windows in the background.

    Implemented Microsoft Dynamics CRM to improve sales and client management

  • Inside the cabin of a private jet with beige leather seats, diamond-stitched patterns on the headrests, and oval windows showing an overcast sky and distant ground view.

    Expanded into private aviation logistics with V-One Aviation

  • A man in a dark suit with a striped tie adjusting his sleeves in front of a staircase in a modern building.

    Created a strong brand presence leading to acquisition in 2012

Office workers engaging in a meeting or discussion, with women standing and talking to seated women, and a man smiling in the foreground.

What Clients Loved

  • 24/7 immediate response for urgent freight needs

  • Premium delivery options: same-day, next-day, on-demand

  • GPS-tracked shipments with live visibility

  • Dedicated account management for key clients

  • End-to-end management from small parts to oversized cargo

  • Technology-driven operations and automation

  • Trusted European partner network ensuring last-mile excellence

Results & Impact

  • 15 years of sustained growth from startup to European leader

  • £6.75M annual revenue within five years

  • Major long-term contracts with global automotive and aerospace brands

  • Pioneered real-time, software-driven critical logistics tracking

  • Expanded successfully into private aviation logistics

  • Acquisition validated the scalable, technology-first business model

Two professionals, a man and a woman, having a successful high five in a bright office with a brick wall, an open window, and a whiteboard with charts.
Person holding a lightbulb with string lights inside, creating a glowing effect.

Role Specifics

I was responsible for:

  • Defining strategic vision and go-to-market model

  • Leading sales, marketing, and business development

  • Driving product and software innovation to differentiate our service

  • Building trusted relationships with major automotive and aerospace clients

  • Establishing partnerships with logistics providers across Europe

  • Managing operational excellence and continuous improvement

  • Achieving ISO 9001 accreditation

  • Leading the expansion into aviation logistics

Why It Matters.

V-One’s success proves that a tech-driven, quality-focused approach can revolutionize premium freight logistics. Our work ensured that critical supply chains in Europe’s most demanding industries stayed operational when every minute counted.

The 2012 acquisition secured V-One’s innovations as a global standard in time-critical logistics.

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